Customer Care
Need help fast? Check the Usenet.nl online support documentation for quick answers to common questions.
You are here > Customer Care
Contract
- Difficulties with your account
- Questions regarding payment
- Questions on download volume
- Cancellation
Software
- Installation
- Difficulties when using the software
- File search, Download, Upload
- Further information
Our quick instructions show you how to proceed after you have signed up and how easy it is to access the Usenet with our service.
Not finding the answer you need? Contact one of our friendly support representatives and we’ll be happy to help - 24 hours a day, 7 day a week!
Current Status
Between 01/31/2012 23:00 and 02/01/2012 08:00 CET we will be doing maintenance to improve the homepage's performance. During this period the homepage may be unavailable for a few minutes. Thank you for your patience.